Refund Policy

Last updated: September 2026

1. Subscription Refunds

If you are not satisfied with our service, you may request a refund within 7 days of your initial subscription purchase. Refund requests after 7 days will be reviewed on a case-by-case basis.

2. Pro-rated Refunds

For annual subscriptions cancelled mid-term, we offer pro-rated refunds for the unused months, minus any applicable discounts that were applied.

3. Non-refundable Items

Consumed call minutes, setup fees, and custom development work are non-refundable. Used credits cannot be refunded once consumed.

4. How to Request a Refund

To request a refund, please email us at hello@7silicon.com with your account details and reason for the refund request. We will process your request within 5-7 business days.